1/ PRICE:
All prices shown on the website for tours, flights, train tickets, hotels and car hire are in US Dollar. There will be special promotions in certain months of the year. Our sales consultants will advise customers about these promotions (if any) at the time of your request.
2/ DEPOSIT:
Deposit at least 30 – 50% of total cost to confirm your booking with us.
Balance can be paid later any time or on the first day of your trip.
3 / CHANGE BY CUSTOMER:
In the event that the Customer has to change the confirmed itinerary for certain reasons, we are happy to assist with the following fees and conditions:
- Domestic air tickets: Fees vary according to airline fees.
- International airfare: Fees vary according to airline fees.
- Hotel: According to the policy of each hotel.
- Shuttle bus, other services: Please contact us for assistance.
4 / CANCELLATION BY CUSTOMER
For certain reasons, if Customer has to cancel his/her booked tour/travel service with Sunny Green Saigon Tours, we regret not being able to serve you and will accept the cancellation with cancellation fees and conditions as listed below:
- 45 days before your departure date: No charge
- From 45 to 30 days ago: 50% of charge
- from 30 to 15 days ago: 75% of tour price
- 15 days before: 100% of the tour price will be forfeited
